Welcome to ToolHi! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services. By using ToolHi, you consent to the data practices described in this policy.
We collect various types of information to provide and improve our services, including:
Personal Information: When you create an account, book a rental, or communicate with us, we collect details such as your full name, email address, phone number, mailing address, and payment details.
Payment Information: Payments on ToolHi are processed securely through trusted third-party payment gateways. We do not store your credit or debit card details.
Usage Data: We gather information about how you interact with our platform, including pages visited, time spent on the site, and actions taken. This helps us enhance user experience.
Device and Log Data: When you access ToolHi, we automatically receive information from your browser or device, such as IP address, browser type, operating system, and referral URLs.
The data we collect is used to:
Provide and maintain our services.
Process transactions and rental bookings.
Improve user experience and website performance.
Detect, prevent, and address fraudulent or illegal activities.
Comply with legal obligations and regulatory requirements.
Communicate with you regarding updates, promotions, and support inquiries.
We do not sell your personal information to third parties. However, we may share your data with:
Service Providers: Trusted third-party companies that assist us in providing services, including payment processing, analytics, and customer support.
Legal Authorities: If required by law or to protect the rights and safety of our users, we may disclose information to law enforcement or regulatory bodies.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity.
You have the right to:
Access, update, or delete your personal data.
Opt-out of marketing communications.
Request data portability.
Withdraw consent for data processing, where applicable.
To exercise these rights, please contact us via our support team.
We implement robust security protocols to protect your information from unauthorized access, misuse, or disclosure. However, no online platform is 100% secure, and we encourage users to take personal precautions, such as using strong passwords.
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we recommend reviewing it periodically.